tag:blogger.com,1999:blog-8881340.post3243458184468507121..comments2024-03-22T20:17:41.934+11:00Comments on Horse - The Blog That Promises Nothing And Delivers Even Less: Horse 1435 - Telstra's Bigpond Internot DisservicesRollohttp://www.blogger.com/profile/09857022259613895393noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-8881340.post-91721509718649384702013-02-08T10:20:17.581+11:002013-02-08T10:20:17.581+11:00It's sad isn't it - I just wish when they ...It's sad isn't it - I just wish when they play ChatRoulette in the call centre they didn't include the Customer Support Phone calls.<br /><br />And as for escalting it does imply an upwards motion - so unless it is their middle finger as they transfer you sideways then it should be "we are going to flick pass your call to some other poor sod in the hope we might find someone who has actually been here long enough to learn how to help people but not so long that they have realised they could earn more doing something more valuable than the service we can offer you - like digging a hole and filling it in again"<br /><br />Can you pay for their Disservice online? Or do they still require BPay or a phone call & credit card or a bunch of unmarked bills in a plain envelope to do so?<br /><br />PS captcha is crap - "The characters you entered didn't match the word verification. Please try again." THAT IS COS I COULDN'T READ THEM AND NOW YOU GIVE ME A SET THAT IS EVEN MORE UNREADABLE AND WHAT THE HELL IS THAT IMAGE OF NUMBERS ON A HOUSE TAKEN WITH AN IPHONE FROM SPACE!!!Bnoreply@blogger.comtag:blogger.com,1999:blog-8881340.post-73814066680817213192013-02-04T13:14:28.179+11:002013-02-04T13:14:28.179+11:00We're sorry to hear that you're having dif...We're sorry to hear that you're having difficulties with your Bigpond internet connection.<br /><br />You can contact us with your Technical Support enquiry on 13 3933, Australia wide.Bigpond Technical Support Teamhttp://go.bigpond.com/help/technical_support/noreply@blogger.com